~IT'S YOUR APPOINTMENT TIME~
-YOUR STYLIST...
Let's face the facts... You not only chose your stylist because you love the way he/she styles your hair, but because you saw something in him/her that you liked. I say that because I'm more than sure that there is 5 other stylists in your area that can create your hairstyle. Maybe you are a referred client. None the less, If your stylist is a good stylist, he/she will ALWAYS tell you the truth. If a haircut is not fitting to your face or a color does not go with your undertones, you'll know up front. If and when you're unhappy with your hair, say so immediately. A stylist who takes pride in their work will do what is necessary to correct it. This is the type of stylist you'd want to stay loyal to. After all, you are their walking bill board!
-BE ON TIME...
Arriving late for your appointment can throw off every other client scheduled after you. In most cases, a stylist will reschedule for being more than 15 minutes late for your scheduled appointment. You pay your stylist not only for their talent and knowledge, but for their time as well. Scheduling an appointment and not showing up is not only a waste of time for the stylist, but also a waste of money. You then occupied a time slot that someone else could have had. Cancelling your appointment at least 24 hours in advance is common courtesy.
-BE PATIENT...
If the stylist is running behind (which can happen if your stylist does not have an assistant), politely ask for an estimated time he/she will be able to get to you. Sometimes, a client can get in the chair and ask for more services than were scheduled. Your stylist may offer you a discount or free product/service.
-YOUR VISIT...
During your visit, you should try NOT to bring your kids to the salon unless they are getting serviced or it is an absolute must. For most clients, their salon appointment is the only time they get out of their day to relax. The last thing a hard working woman who has come to the salon after a long hard day of work wants to do is watch your kids run around the salon.
Beauty shops are known for a place to hear all the latest gossip. This takes away from the relaxed environment. This is the number one reason to limit your "shop talk."
-TO TIP OR NOT TO TIP...
It is good manners to tip anyone who have serviced you, whether it is your waitress, bartender or yes, your hairstylist. Your stylist provides you with a service, and if you keep coming back, that may mean that you are a satisfied client.
What's standard you ask? Assistants 5-10 percent, Stylists 15-20 percent is the norm. How satisfied you are should determine which percentage you are comfortable giving.
-REBOOK...
Last but not least-- If you're satisfied and think that you'll be back, be sure to rebook. Book your next appointment before leaving the salon. Book a tentative date/time if you're not sure. You can always reschedule or cancel if you must.
~Beauty and Blessings in 2011
Mrs. Tamara Mott
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